Quality Assurance for the Memorial Industry

Code of Ethics

The following are the standards of trading which members of the Association are required to observe:

  1. A member shall do all in his power to uphold and maintain the dignity of the Craft.
  2. He shall abide by the Association’s Codes of Good Business and any other Codes which may be in force.
  3. He shall abide by any findings of the Association’s Conciliation & Arbitration Service relevant to him.
  4. He shall, on all occasions, discourage the pestering of the bereaved, including the soliciting of orders in burial grounds.
  5. He shall never attempt to persuade a customer to cancel an order once placed with a competitor.
  6. He shall, at all times, endeavor to foster friendly relations with and mutually assist other members in all matters concerning the interest of the Craft.
  7. To never knowingly conduct themselves in such a manner as to prejudice their own professional standing or that of any other member of the Association.
Head Office

NAMM

The Keep

Creech Castle

Taunton

Somerset

TA1 2DX

Monday to Friday:

9am - 5pm

Weekends: Closed